Thursday, March 29, 2012

New Discounts for Membership Module Users

For sometime now, Clubs and Associations who have taken advantage of the Regatta Networks Membership Module have been able to host events on Regatta Networks that allow only current and verified members. Due to recent requests, we've added a new type of discount within the fee system that can be applied to only verified members, while allowing non-members to still register for the event. This is a great way to both encourage non-members to join your membership as well as reward your current members via discounted registration fees.
To activate this discount fee type, you must first setup your event to validate your association as well as allow non-members to register (Located in "Edit Event Information" under the 'Form Questions' tab) :
Now that you've enable Class Association verification with Non-Member allowance, you'll have access to your discount in the fee editor:

After the fee is added, registrants will be notified on the registration form that the discount applies to members:

Friday, March 16, 2012

Internet Explorer & Browser Compatability

Several clubs have contacted us about unsuccessful attempts to upload a document to their event when using Internet Explorer.  It seems that IE is using the full path to the target file as the file name, so rather than NOR_2012.PDF, Explorer shows the file name as C:\Users\Ken\Desktop\regatta files\NOR_2012.PDF. 

This obviously exceeds the 30 character limit for file names, and the upload fails.  The solution is to use another browser.  Firefox, Safari, or Chrome all seem to upload documents without any issues of including the full path in the page name. 

On the same subject, we've seen several instances in Internet Explorer not working correctly with the HTML editor included on the Regatta Network event console.  This editor (TinyMCE) is based on Javascript and something in the current version of Internet Explorer doesn't recognize the javascript for the editor.  Again the solution is to not use Internet Explorer, but to use Firefox, Safari or Chrome.